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Transparent pricing. Predictable costs.

Every paid plan includes calling minutes, credits, structured outputs, transcripts, review queues, and action queues. Upgrade as your volume grows.

Trial

Evaluate with limited live calling and 1 custom template

Test agents in your browser, run limited live calls, and build 1 custom template. Explore playbooks, upload knowledge, and review structured outputs. No credit card required.

Limited live calling1 custom templateKnowledge previewConnector previewNo credit card
Start free

Paid plans

For teams ready to go live.

Starter

Go live with your first production workflow

$149/month

  • 100 calls / 150 minutes
  • 6,000 credits included monthly
  • Structured outputs on every call
  • Full transcripts and recordings
  • Review queue and action queue
  • Production knowledge library with OCR
  • Production connectors (CRM, calendar, webhooks)
Start with Starter

Credit packs available for top-up

Most popular

Growth

Higher-volume lead teams

$499/month

  • 500 calls / 750 minutes
  • 20,000 credits included monthly
  • Structured outputs on every call
  • Full transcripts and recordings
  • Review queue and action queue
  • Production knowledge library with OCR
  • Production connectors (CRM, calendar, webhooks)
  • Post-call hooks and custom fields
Start with Growth

Credit packs available for top-up

Scale

High-volume operations

$1,499/month

  • 2,000 calls / 3,000 minutes
  • 75,000 credits included monthly
  • Structured outputs on every call
  • Full transcripts and recordings
  • Review queue and action queue
  • Production knowledge library with OCR
  • Production connectors (CRM, calendar, webhooks)
  • Post-call hooks and custom fields
Talk to us

Credit packs available for top-up

Enterprise

Custom volume, controls, and support.

Enterprise

Custom volume, controls, and support

Credits

250,000+

Calls

10,000+

Minutes

15,000+

Support

Dedicated

SLA and support terms, dedicated onboarding, custom agent builds, volume calling bundle, and custom integrations.

Contact us

Preview vs production

Understanding your plan's access level.

Some capabilities appear available in preview on every plan, but production use depends on your plan tier.

Preview access

Available on all plans including Trial. Test agents in the browser, upload knowledge, review structured outputs, and explore workflows. Preview activity does not consume credits.

  • Web preview calling (test agents in your browser)
  • Knowledge upload and retrieval preview
  • Connector action testing
  • Structured output review
  • Agent configuration and voice selection

Production access

Trial includes limited live calling. Paid plans (Starter, Growth, Scale, Enterprise) unlock higher volume and advanced production capabilities. Production activity consumes credits from your monthly allowance.

  • Live outbound and inbound calling
  • Production knowledge retrieval during calls
  • Production connector actions (CRM, calendar, webhooks)
  • Post-call hooks and custom field extraction
  • Higher limits and longer data retention

Always included

No feature tiers for the essentials.

These capabilities are part of every plan - no add-on required.

Structured outputs

Every call produces structured qualification data

Transcripts and recordings

Available on every conversation

Review queue

Human judgment built into every plan

Action queue

Post-call tasks tracked and assigned

How credits work

Credits keep billing predictable.

Credits are included usage units in every paid plan. They are consumed across calling, post-call processing, OCR, and production connector actions - helping you track usage across every part of the platform.

Live connected minutes

1 credit per connected minute
  • A 5-minute qualification call = 5 credits
  • A 15-minute discovery call = 15 credits

Post-call structured extraction

2 credits per extraction
  • Each completed call produces one extraction = 2 credits per call

OCR page processing

1 credit per page
  • A 10-page PDF uploaded to knowledge = 10 credits
  • A 3-page document scanned for agent context = 3 credits

Production connector actions

1 credit per action
  • A CRM lead update after a call = 1 credit
  • A calendar event created from a conversion = 1 credit

What does not use credits

Web preview calls (testing agents in your browser)Dashboard access and workspace managementReview queue and action queue (operational surfaces)Transcript and recording playbackAgent configuration and playbook setupIndexed knowledge chunks (storage, not consumption)Billable calls (call-initiation events, not metered)
Read the full billing and credits policy

Credit packs

Top up when you need more.

Available on Starter, Growth, and Scale plans. Purchase extra credits for the current billing period. Not available on Trial or Enterprise (Enterprise customers should contact their account team).

Small

5,000

credits

$50

One-time purchase. Expires at end of current billing period.

Medium

15,000

credits

$125

One-time purchase. Expires at end of current billing period.

Large

50,000

credits

$350

One-time purchase. Expires at end of current billing period.

Common questions

Pricing, credits, and what's included.

What counts as a connected minute?

A connected minute starts when a live call connects and ends when the call disconnects. Only live outbound and inbound calls are metered. Web preview test calls do not consume credits.

Is there a setup fee?

No setup fees. All plans include platform access and agent configuration. Custom agent builds on Growth and above are included at no extra cost.

What happens when I exceed my included credits?

You can purchase credit packs to top up during your billing period, or upgrade your plan. Credits reset each billing period on your plan's schedule.

Can I start on Trial and upgrade later?

Yes. Trial lets you test agents in the browser and explore the platform. When you're ready to go live with production calling, upgrade to Starter or Growth. Your workspace and configuration are preserved.

What's the difference between preview and production?

Preview lets you test agents in your browser, upload knowledge, and review outputs - all without consuming credits. Production enables live calling, production knowledge retrieval, connector actions, and post-call hooks.

Can I customise a playbook after I start?

Yes. Voice, persona, conversation stages, and output fields are configurable across all plans. Growth and above include custom agent builds.

Do unused credits roll over?

Included credits reset each billing period and do not roll over. Purchased credit packs expire at the end of the billing period in which they are purchased.

Ready to get started?

Start free on Trial or choose a paid plan. No engineering required.

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DialoGrove AI voice agents call, qualify, summarise, and route leads - with transcripts, structured outputs, and clear next actions for your team.

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